However, the service provided by this place is abysmal. When I first moved to Conroe, I had to get my mailbox lock changed. No big deal, since they said it would take up to two weeks and they would call me when it was done. Fast forward to 3 weeks later and still no call. My wife goes in and they tell her "Oh yeah, here are your keys. They've been ready." Oh cool, thanks for the call.
The day the US Postal service closes it doors I am going to be the happiest man! UPS and Fed Ex never have theses types of issues on a continual basis!! When packages are marked "out for delivery", and it doesn't even show up that day, sometimes several days later! Years of dealing with several post offices in many cities, and they all seem to operate the same way, inefficient, waste of time, rude staff, and no accountability because they are federal workers! It's why I try and pay more for the UPS and FedEx services, if they screw up it gets fixed!
And just recently, I was waiting on a package, but they seem to have lost it. I called the day after the delivery date and the staff told me that it was on the wrong route the day before, but she assured me it was now correct and out for delivery. I saw the mailman come into my neighborhood and finish putting mail in all the mailboxes. Then he left, and I still didn't have my package. I went to the post office this morning to figure out where my package was and they still have no idea. The postman is supposed to call me.
If I get a call, I will bump this review up to 3 stars. If not, well I guess it'll stay at one.
I am a frequent customer of the Conroe USPS facility and never had a problem with their customer services. All the clerks are very polite and courteous and efficient at their job. Some times they get inundated with customers at a time. Keep up the good work everyone!
Yes, they have had the same employees for a long time. But at least they try and do their job. But they do get backed up. Why don't you apply for their position if you think you can do a better job. Have you walked in their shoes? Have you done their job. If no than stop your belly aching. These people do need a big facility and more employees. But see I don't see anyone applying for the position, to help these people out.
The staff here are friendly and cheerful. That earns them a star.
Hard workers.....constantly have do deal with rude and in your face customers. This is a busy postal hub around noon. That said the lines process through fairly quickly. The workers deserve every bit of pay they get. Cant say that for folks at Mcdonald...
United States Postal Service is a US Post Office based in Conroe, Texas. United States Postal Service is located at 809 W Dallas St, Conroe, TX 77301, USA.
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